About

  • What is a private party?

    A private party includes family and friends. It's usually celebrated in your backyard (private property). 

    If you rent a school gym or community room, the school board or city may ask for additional insurance to cover them in case of accidents. Please contact your representative. 

  • What is considered a corporate party?

    A corporate party takes place on your property with your family, friends, et employees (and their family). The party is not open to clients or the public. 

    If you invite your clients or the public, the party becomes a public event. We must then follow TSSA rules. Rental prices are different because of that. 

  • What is a public event?

    A public event usually takes place at a school, community centre, religious centre, commercial parking... We must follow the Technical Standards and Security Authority (TSSA) rules. Therefore, the rental costs are different, we need supervisors in front and back of an inflatable, there are height restrictions for participants in the inflatable...  

  • What is TSSA?

    The Technical Standards and Safety Authority (TSSA) promotes and enforces public safety in Ontario. 

    They deliver public safety services on behalf of the government of Ontario in three key sectors:

    • Boilers and Pressure Vessels and Operating Engineers
    • Elevating Devices, Amusement Devices and Ski Lifts - this is where Minijeux Gonflables Chartrand fits in!!!
    • Fuels
    The Technical Standards and Safety Authority's (TSSA) Amusement Device (AD) safety program regulates amusement rides in Ontario to ensure all devices conform to the Technical Standards and Safety Act and applicable regulations, codes and standards. 

    As part of the AD safety program, the TSSA:
    • Reviews and registers rides
    • Issues permits for each ride in the current operating season
    • Licenses operators
    • Conducts inspections and incident investigations
    • Delivers public awareness campaigns throughout the province
    Amusement devices under TSSA's jurisdiction include:
    • Roller coasters
    • Ferris wheels
    • Merry-go-rounds (and other circular motion rides)
    • Water slides, flume rides, dry slides
    • Go-karts, bumper carts
    • Inflatables (inflatable bouncers), bungee devices, bungee assisted bounces
    • Zip lines (track and cable rides) and other generic spinning and whirling rides
    Visit: https://www.tssa.org/en/about-tssa/about-tssa.aspx for more information. 

  • Do I need to give a deposit?

    We do not require a deposit to confirm your reservation. 

    We will ask you for your credit card information instead. No amount will be charged to your credit card during the booking process. The information is needed as security. You agree, during the booking process, that Minijeux Gonflables Chartrand (MJGC) can charge your credit card if we have to clean the inflatable or other item after its return, if there is an item that is not returned, if the inflatable or other item is damaged (to cover the repairs), if you cancel your reservation, or if MJGC must pick up the inflatable or item (if the additional and delivery costs were not prepaid). 

  • What will be charged on my credit card?

    These are the fees that Minijeux Gonflables Chartrand may charge to your credit card: 

    Items that are not returned to us: 

    • plastic pouch (with the instructions): $5
    • small stakes: $10 each
    • big stakes: $20 each
    • strap: $20 each
    • extension cord: 50' - $40, 100' - $65
    • tarp: $50
    • dolly: $200
    • blower: $500
    If MJGC as to clean an inflatable or other item: $50/hour. 

    For damages caused to an inflatable or other items: 
    • if MJGC can make the repair: $50/hour plus material
    • if MJGC cannot make the repair: we will contact you
    If you cancel your reservation: 
    • If more than 10 mm of rain is expected the day of your party, you can move your reservation to another day. There is no penalty. You can only cancel 24 hours before your pickup or delivery as weather is constantly changing. 
    • In the case of a cancellation due to personal reasons such as sickness, injury, change of plans...
      • $30 will be charged to your credit card if you cancel 14 days or more from your reservation date
      • $50 will be charged to your credit card if you cancel less than 14 days from your reservation date. 
    • This amount will cover administration and preparation of the inflatable or other item. 

  • What happens if it rains the day of my party?

    • If more than 10 mm of rain is expected the day of your party, you can move your reservation to another day. There is no penalty. You can only cancel 24 hours before your pickup or delivery as weather is constantly changing. 

  • What happens if I need to cancel my reservation?

    • In the case of a cancellation due to personal reasons such as sickness, injury, change of plans...
      • $30 will be charged to your credit card if you cancel 14 days or more from your reservation date
      • $50 will be charged to your credit card if you cancel less than 14 days from your reservation date. 
    • This amount will cover administration and preparation of the inflatable or other item. 

  • Can I pickup or drop off my inflatable anytime I want?

    No! 

    Why?

    • Our schedule is full from April to mid-October. 
    • We inspect every inflatable after their return. Your inflatable may not be ready for you. 
    • André may not be at the garage to take the inflatable and put it in your vehicle ou to help you remove it from your vehicle. 
    • We need family time. 
    In order to better serve you, we prepare a schedule for pickup and return of the inflatables that takes into consideration the time we need for private reservations and public events. We will contact you to offer you a choice of time for pickup and return of the inflatable. 

  • What type of vehicle do I need?

    The type of vehicle needed to pickup an inflatable is indicated in the inflatable's description page. Also note the number of parts (cylinders) an inflatable may have. For example, an obstacle course could have as many as three parts. 

    Of course, it is easier if you have a truck or a trailer. 

    For those that have a SUV, measure the back opening of your vehicle and compare with the closed measurements of the inflatable you wish to rent. Dimensions are also on the inflatable's description page. We do not recommend SUVs since it is harder to put and remove an inflatable in that type of vehicle. 

  • I picked up the inflatable. Can Minijeux Gonflables Chartrand pick it up at my place when I'm done?

    No! 

    Why?

    1. You have accepted the contract which clearly indicates that if you pickup the inflatable, you must return it. 
    2. You have paid a reduced price for the inflatable and you got to keep it for more than 2 days. 
    3. Our schedule may not permit us to pick up the inflatable... especially if you are outside our delivery area. 
    If Minijeux Gonflables Chartrand must pick up the inflatable, your reservation becomes a 2-day reservation (or more) so there will be an additional cost for the reservation plus delivery cost. 

  • Can I change my reservation for a delivery instead of a pickup?

    No! 

    Why?

    • When you reserved online, you accepted to pickup and return the inflatable at our location.
    • These changes create problems to our already tight schedule especially when requested at the last minute. 

  • Can I reserve online if I want a delivery?

    No! 

    Why? 

    1. Online reservations are for clients that want to take advantage of our weekend special and therefore will pickup the inflatable at our location. 
    2. Deliveries are not guaranteed. They depend on: 
      • our schedule
      • delivery location. We have established a delivery area to better serve our clients.